AinTransitions for Premiere Pro FAQ

Where can I find my Purchase Code (License Code) for AinTransitions for Premiere Pro?

Steps to get the Purchase code (license code)

  1. Sign in to your videohive.net account.
  2. Go to your Downloads page.
  3. Click the big Download button next to AinTransitions item for Premiere Pro.
  4. Click the “License certificate and purchase code (text)” link.
  5. Open the License text file and locate your Item Purchase Code.

Visual steps to get the Purchase code (license code)

What is AinTransitions for Premiere Pro?

AinTransitions for Premiere Pro is a powerful and slick extension for Adobe Premiere Pro, loaded with more than 2000, modern and powerfully intense video transitions to choose from.  AinTransitions will transform your videos into professional works of blockbuster proportions. Every single one of the trendy and cool transitions in the AinTransitions Premium Pack for Premiere Pro was carefully and masterly designed to grab the viewers’ attention, allowing you to tell a compelling and epic story.

AinTransitions for Premiere Pro is a unique solution on the market with exclusive features. Exclusively out of the box: any transition speed, any transition resolution, any transition pixel aspect ratio, any transition frame rate. All this is automatic based on the parameters of your sequence! Two modes of adding a transition – import into a project or import into a project with automatic addition to the timeline. All this in one click! All these features, like many others, are packaged in an elegant user interface.

What is AinTransitions Premium Package for Premiere Pro?

AinTransitions Premium Package for Premiere Pro – it is a premium pack called “AinTransitions – Ultimate Seamless Transitions Pack for Premiere Pro ” and includes over 2000 Seamless Transitions for Premiere Pro, over 100 Motion Effects as well as exclusive automation function such as Gradient Overlay and Background Generator.

Despite the huge number of transitions inside, this has a really clean and convenient structure, which will allow you to quickly find the appropriate type of transitions. Also, for even greater convenience of navigation through global general characteristics and types of transitions, we divided it into subpacks that are part of one premium pack. At the moment, the premium pack includes two such sub packs as Core Transitions and Motion Effects.

AinTransitions extension for Premiere Pro + AinTransitions Premium Pack = This is truly the best solution in 2021 for the Premiere Pro. This is the most diverse and high-quality transitions pack in the entire market, where the number of transitions is achieved precisely due to the diversity, in contrast to competitors, where the number is due to speed variations or minor changes. But of course, what makes the product the best is its unique functionality, which no competing product for Premiere Pro has in full measure. Exclusively out of the box: any transition speed, any transition resolution, any transition pixel aspect ratio, any transition frame rate.

What do I need do in order to start working with the AinTransitions for Premiere Pro?

To work with AinTransitions for Premiere Pro, you need minimal knowledge of Adobe Premiere Pro and and full familiarization with all materials for our product such as training video tutorials, faq, documentation and knowledge base. We have prepared a maximum of materials and details so that even with minimal knowledge in Premiere Pro you can make a cool photo slideshow or other video project that requires transitions.

The AinTransitions extension for Premiere Pro is available for free for download and has a built-in pack of free transitions for Premiere Pro. Therefore, you can do a full test drive of the extension and all the features.

What versions of Adobe Premiere Pro does the extension and transitions work on?

AinTransitions extension for Premiere Pro and all packages (Free Transitions Pack and AinTransitions – Ultimate Seamless Transitions Pack for Premiere Pro) are compatible with the following Premiere Pro versions: CC 2019, CC 2020, CC 2021

Supported versions of Adobe Premiere Pro

AinTransitions extension for Premiere Pro and all packages are incompatible with Premiere Pro versions lower than СС 2019.

Do you have a demo or trial of AinTransitions for Premiere Pro?

We provide all the materials so that you can make a decision about buying a premium pack of AinTransitions for Premiere Pro. You can watch all the video tutorials in advance, read the documentation, faq and knowledge base, see the preview of all available packs (free and premium), as this is available on our website for everyone.

Moreover, you can download AinTransitions extension for Premiere Pro for free and install it on your computer for a test drive. And, of course, we provide a pack of free transitions for Premiere Pro that built into the AinTransitions extension for Premiere Pro. With the built-in free transitions, you can fully test all the features of both the extension and the transitions themselves. Thus, even with a free pack, you can fully make sure that this is the best solution on the market.

Can I see the available presets before buying a Premium AinTransitions Pack for Premiere Pro?

Yes, you can see a preview of all categories of video transitions for Premiere Pro before buying a premium pack called “AinTransitions – Ultimate Seamless Transitions Pack for Premiere Pro“. All previews you can see at this link  or by clicking on the image below.

Will presets work without an installed AinTransitions extension for Premiere Pro?

No, presets don’t work without the AinTransitions extension for Premiere Pro installed. Why is an AinTransitions extension required? Primarily it allows you to avoid the need for manual actions. But the main thing is the ability to use features that are unique for the entire market.

AinTransitions extension for Premiere Pro automatically performs actions:

  • Specifies the paths to media footages depending on the location of the pack
  • Adapts the preset to the resolution of your sequence
  • Adapts the preset to the pixel aspect ration of your sequence
  • Adapts the preset to the fields property of your sequence
  • Adapts the preset to the frame rate of your sequence
  • Allows you to set any transition speed
  • Add presets directly to the timeline automatically
  • Use without conflicts transitions with different settings of resolution, speed, frame rate, pixel aspect ratio in one project

AinTransitions for Premiere Pro transition’s system requirements

The requirements for AinTransitions extension for Premiere Pro and transition presets for Premiere Pro for work do not differ from the requirements directly Adobe Premiere Pro. You can read more about Premiere Pro system requirements on the Adobe website.

Please keep in mind that many of our transitions use effects that require GPU acceleration. Therefore, when rendering, you should use renderer engine “CUDA” or “OpenCL” or “Metal” to get a visual appearance of the transitions as in the preview in the pack.

– Mercury Playback Engine GPU Acceleration (CUDA)
– Mercury Playback Engine GPU Acceleration (OpenCL)
– Mercury Playback Engine GPU Acceleration (Metal)

What type of license do I need for AinTransitions for Premiere Pro? (License Terms)

AinTransitions for Premiere Pro has two types of license – Regular and Extended. In simple terms, the main difference is that under the Regular License, your end video is distributed for free, whereas under the Extended License your end video may be sold to the end user. In other words, if the end users need to pay to see the end video, you need an Extended License. If the end video is free, even if you are a commercial enterprise, you only need a Regular License.

An Extended License basically has three typical cases:

  • End video is a paid course.
  • End video is a broadcast TV Show or a movie. Even using an end video on a TV Show on a free-to-air channel requires an Extended License, because the end video is the show and that is being sold to the network.
  • You want to use part of the presets from the pack in your product that is intended for sale. For example, photo slideshow template. However, using presets from the pack as part of your product requires confirmation from us and cannot be used without permission.

In all other cases, a Regular License is applicable. For example, if you’re a freelancer, you are allowed to create an end video for a client using the Regular License and charge them for your services. Or you only need a Regular License where the end video is an advertisement, as the audience does not have to pay to view it. It doesn’t matter if the advertisement is for things that are being sold.

How many videos can you make?

  • Regular License allows you to make 52 videos within a year from the date of purchase (or activation).
  • Extended License allows you to make unlimited number of videos within a year from the date of purchase (or activation).

Please note that the video rendering does not affect the license. The license is only affected by the video that you or your client uploads to the public space (e.g YouTube, Vimeo, Facebook, Instagram, TikTok and etc).

License validity period

  • Regular License is valid for a 1 year from the date of purchase (or activation).
  • Extended License is valid for a 1 year from the date of purchase (or activation).

If you activated the license only a few months after purchase, then the license validity period will be counted from the activation date.

Please note that licenses are not lifetime.


Please keep in mind that you cannot re-distribute the AinTransitions for Premiere Pro regardless of which license you purchase.

On how many computers can I use one AinTransitions license?

According to the licensing terms, one license (license key) can be used on two computers which belong to one user. For example, your laptop and desktop computer.

You cannot use one license for two users. That is, you cannot use one license on the “User A” computer and on the “User B” computer. Each user must have their own license.

Can I transfer my license from one computer to another?

According to the videohive.net licensing terms, one license can be used on 2 computers which belong to one user. These activations are finite and cannot be changed, however we go to meet our customers and provide the opportunity to transfer the license to another computer.

According to our conditions, we provide the opportunity to make 4 transfers during the validity period of the license (1 year). That in total with 2 allowed computers is 6 unique activations for one license. A unique activation is considered to be a direct activation from a new computer. Versions of Adobe Premiere Pro do not affect activation, that is, you can use one license on one computer at the same time on several versions of Premiere Pro.

Transfer operates in automatic mode. That is, the license can only be active on the last two computers from which the activation was made. On all previous computers, the license will be automatically deactivated.

Please keep in mind that in case of violation of the number of available activations and transfers, your license will be automatically blocked on the server and deactivated on all computers.

Do you offer support?

Users of AinTransitions – Ultimate Seamless Transitions Pack for Premiere Pro, AinTransitions extension for Premiere Pro get quality support from our team of professionals, and directly through their email. Our paid users get a given top priority in our support system, with replies to their support tickets taking precedence.

Have you tried the Help Center?

Although we are eager to help you, please be aware that we also offer frequently asked questions, detailed video tutorials, extensive documentation and knowledge base for every feature in our Help Center area. This is sometimes the quickest way for you to solve your issue or question. Go to https://www.ainforce.com/help/ to search through the entire help materials.

Use our Support Ticket System

There is no chat option in our support, but we manage to fix almost All issues that arise through our support ticket system https://ainforce.freshdesk.com/support/home. You can create a new support ticket or check the status of an already created ticket. Also, you can send an email directly to the support email support@ainforce.freshdesk.com

Tips for getting fast, accurate support

Are you an AinTransitions – Ultimate Seamless Transitions Pack for Premiere Pro user? If so, please do not forget to indicate the license code (license key) in your support ticket to verify that you are our customer.

In your initial support request, please be as detailed as possible so we can understand the issue.

Here are some tips that helps us help you:

  1. Be sure to include a license code (license key) to verify you as a customer. Support requests that do not have a license code in the initial request will have a lower priority.
  2. Indicate for which product you have a request: AinTransitions for Premiere Pro
  3. Indicate the version of the Premiere Pro in which you work and preferably build (via menu Help > About Premiere Pro)
  4. It is advisable to specify the version of the AinTransitionsPPRO extension (AinTransitions for Premiere Pro) and the template in the initial request
  5. Try to describe as much as possible the problem you are facing. Steps, details, category or template names, and generally any useful information that will allow us to better understand the situation.
  6. Show screenshots so we can visualize the problem.
  7. What’s even better than screenshots? Video screencasts! Loom lets you create a free screencast where you can show us exactly the steps you are taking and you can explain it as you go.
  8. If possible, provide the logs generated by the AinTransitionsPPRO extension. If any errors occur, our extension writes the log file to the folder ~Documents > Ainforce Extensions > AinTransitionsPPRO

Why we don’t offer a lifetime license support?

We decided to write a post to explain why we don’t offer a lifetime license support, as some of the buyers often ask us about this.

We have big plans for AinTrailers, AinTransitions for After Effects, AinTransitions for Premiere Pro, AinTransitions for DaVinci Resolove and other design toolkits, to become the #1 leading premium all-in-one templates and extensions for Adobe After Effects, Premiere Pro, DaVinci Resolve. As you can already see and probably have time to make sure, we make truly high-quality products in all aspects. And we are constantly updating our products both in the form of new content elements and improvements based on user feedback, which we implement in releases.

Our business model cannot be sustainable with lifetime license support. Meaning that if we offer a lifetime license support, it would mean that in 2 or 5 or 10 years we won’t be able to provide the same premium support, same frequent content releases and the same standard of products. The development of modern and truly high-quality products takes a lot of time. At the same time, we have limited resources of the team.

The license has restrictions only on the support period, but this does not affect the receipt of updates at all. You will still receive useful updates and improvements.

Our team is 100% committed to your satisfaction and will remain so in the many years ahead.

Do I need to pay for updates?

No, you do not need to pay for updates. If you bought a license, you will receive all updates for free for the entire period of validity of the license and always the most current version of the product with all updates and improvements will be available in your videohive.net profile.

The license on this computer was deactivated due to a violation of the number of activations

In rare cases, you may receive a message of this kind “The license on this computer was deactivated due to a violation of the number of activations.  You can contact our team via support@ainforce.freshdesk.com to get more details.”. This can only be if you have violated the licensing terms, although we provide a fairly flexible system.

In particular, a license may be blocked in the cases described below:

  • If you try to use a license intended for one user on computers of several users. Each user must have their own license.
  • If you have exceeded the limit of available transfers of your license to new computers.
  • If you have made a product refund, so the use of the product is no longer available.

Where can I download the latest version of the AinTransitions extension for Premiere Pro?

You can download the most current version of the AinTransitions extension for Adobe Premiere Pro on the detailed product page on our website.

Where can I get a Free Transitions pack for Premiere Pro?

Free Transitions for Premiere Pro is a small selection of transitions from Premium Pack (Ultimate Seamless Transitions Pack for Premiere Pro). This means that all transitions are of high quality.

Furthermore, Free Transitions Pack is already built in AinTransitions extension for Adobe Premiere Pro, which you can download for free. This is a great opportunity to test drive the unique features of the extension and transition presets.

We distribute all free products through our Ainforce account on the gumroad.com website.

Where can I find out which version of AinTransitions extension for Premiere Pro and pack I have installed?

There are several ways to find out which version of the AinTransitions extension and Premium Pack for Premiere Pro are the most current and which versions are installed on your computer.

The currently installed version of the AinTransitions extension for Premiere Pro is always indicated in the lower right corner of the extension. You can see the versions of installed packs in the settings section.

How to find out which versions are currently available?

You can do this in one of the ways below:

  1. Click on the button “Check Version” in the AinTransitions extension for Premiere Pro
  2. View the latest available versions on the “Changelogs” page
  3. View available versions on the AinTransitions for Premiere Pro detail page

Can I get a Refund?

Yes, you can get a refund, but you must keep in mind that the Envato Help Team is in charge of the review and refund process.  That is, in other words, the result and time of the refund depends on the Envato Help Team. For convenience, materials for understanding and links to relevant pages will be presented below.

What you need to know about refund requests?
  • Envato refund policy was made to be transparent so your experience is as smooth as possible and gives you a "fair go" by using a baseline standard.
  • All refund requests for items are sent directly to Envato.
  • If you're looking for more information, you can read a more in-depth guide called How do refunds work?
In what case can a refund be refused?

Envato may ask you to provide supporting documentation or evidence. Any refund issued by Envato is entirely discretionary. Envato will make a decision based on all available information and you agree that our decision is final.

Neither Envato nor authors are obliged to give policy refunds in any of the situations listed below.

  • You don't want it after you've downloaded it
  • The item did not meet your expectations or you feel the item is of low quality
  • You simply change your mind
  • You bought an item by mistake
  • You do not have sufficient expertise to use the item
  • You claim that you are entitled to a refund but do not provide sufficient information as to why you are entitled to a refund
  • You can no longer access the item because it has been removed or the author who previously provided the item is no longer active on our platform (we advise you to download items as soon as you have purchased them to avoid this situation).
Before requesting a refund
  • Read the item's faq, documentation, knowledge base, watch video tutorials
  • Check the item's comments page, as you may find a solution to your issue there
  • Contact Us via our Support Portal (submit a support ticket)
  • Review our Envato Market Refund Rules to check if you are eligible for a refund
How to request a refund?

In which case there may be a problem with payment on the marketplace?

You may have problems completing payments on the videohive.net marketplace if you only recently registered your account and are trying to make a purchase with several products and the amount in the cart exceeds $100.

Why is this happening?

This is an anti-fraud policy for new accounts  on the Envato marketplace. Therefore, new accounts have a purchase limit of $100, which is enough to pay for one product.

How to solve this problem?

In order to solve this problem, you first need to buy one product for one order. Then, the next day you can pay for the remaining products that you planned to buy.

Do you provide an opportunity for offline license activation for computers without the internet access?

Yes, such an opportunity is included in AinTransitions extension for Premiere Pro, but we provide it only upon request via support system and in exceptional cases. For example, for corporate customers whose computers do not have Internet access due to internal security rules or firewall rules prohibit Adobe Premiere Pro connection to the Internet.

Also, in exceptional cases, we can provide offline license activation for non-corporate customers who have unstable Premiere Pro builds or Premiere Pro builds with bugs and online activation does not work.

The method of offline activation is described in more detail in a separate detailed article “Activating license without Internet access“.

Important notice. We do not provide a license transfer option for licenses activated offline. You can use one license on two computers and these activations are finite. Please keep this in mind.